COSMOS ANNUAL MAINTENANCE CONTRACT
COSMOS ANNUAL MAINTENANCE CONTRACT
99.999% Uptime. Guaranteed.
99.999% Uptime. Guaranteed.
Comprehensive maintenance and support for VapourGen and VapourGen-E systems with contractual SLA commitments.
Predictive AI-scheduled maintenance. 24/7 monitoring and remote diagnostics. Priority spare parts access.
Performance guarantee with recourse. You operate. We maintain.
Predictive AI-scheduled maintenance. 24/7 monitoring and remote diagnostics. Priority spare parts access.
Performance guarantee with recourse. You operate. We maintain.
By Cosmos Financial Group | Established 2025
Complete System Care. One Annual Contract.
Complete System Care. One Annual Contract.
Complete System Care. One Annual Contract.
COMPREHENSIVE COVERAGE:
COMPREHENSIVE COVERAGE:
COMPREHENSIVE COVERAGE:
PREVENTIVE MAINTENANCE
PREVENTIVE MAINTENANCE
PREVENTIVE MAINTENANCE
AI-scheduled service based on actual system performance, not arbitrary calendars. Performed during low-demand periods to minimise impact.
24/7 MONITORING
24/7 MONITORING
24/7 MONITORING
Continuous remote diagnostics and performance oversight. Issues identified and resolved before they cause downtime.
CORRECTIVE MAINTENANCE
CORRECTIVE MAINTENANCE
CORRECTIVE MAINTENANCE
Priority response when issues arise. On-site support, component replacement, and system restoration.
PERFORMANCE OPTIMISATION
PERFORMANCE OPTIMISATION
PERFORMANCE OPTIMISATION
Quarterly reviews, efficiency improvements, and software updates. Your system improves over time.
Our Promises. Your Protection.
RESPONSE TIME
Urban sites: 4-hour on-site response for critical failures
Remote sites: 8-hour on-site response
Remote diagnostics begin immediately for all issues
Remote towers rely on diesel backup with continuous operational challenges:
• Fuel theft averaging 15-25% of consumption
• Logistics costs for delivery to remote sites
• Noise restrictions in urban and residential areas
• Rising diesel costs (+40% since 2020)
• ESG mandates requiring emission reductions
UPTIME GUARANTEE
99.999% annual availability, less than 6 minutes of downtime per year. Contractual penalties apply if we fail to deliver.
Remote towers rely on diesel backup with continuous operational challenges:
• Fuel theft averaging 15-25% of consumption
• Logistics costs for delivery to remote sites
• Noise restrictions in urban and residential areas
• Rising diesel costs (+40% since 2020)
• ESG mandates requiring emission reductions
RESOLUTION
24-hour restoration target for critical failures
48-hour parts delivery nationwide
Temporary solutions provided if extended downtime occurs
Remote towers rely on diesel backup with continuous operational challenges:
• Fuel theft averaging 15-25% of consumption
• Logistics costs for delivery to remote sites
• Noise restrictions in urban and residential areas
• Rising diesel costs (+40% since 2020)
• ESG mandates requiring emission reductions
SUPPORT
Technical engineers available by phone, email, or platform. You're never without support access.
Remote towers rely on diesel backup with continuous operational challenges:
• Fuel theft averaging 15-25% of consumption
• Logistics costs for delivery to remote sites
• Noise restrictions in urban and residential areas
• Rising diesel costs (+40% since 2020)
• ESG mandates requiring emission reductions
Our Promises.
Your Protection.
RESPONSE TIME
Urban sites: 4-hour on-site response for critical failures
Remote sites: 8-hour on-site response
Remote diagnostics begin immediately for all issues
UPTIME GUARANTEE
99.999% annual availability, less than 6 minutes of downtime per year. Contractual penalties apply if we fail to deliver.
RESOLUTION
24-hour restoration target for critical failures
48-hour parts delivery nationwide
Temporary solutions provided if extended downtime occurs
SUPPORT
Technical engineers available by phone, email, or platform. You're never without support access.
We Fix Problems Before They Happen.
We Fix Problems Before They Happen.
AI monitors hundreds of system parameters in real-time. Machine learning identifies performance drift and degradation patterns 2-4 weeks before they cause failures.
AI monitors hundreds of system parameters in real-time. Machine learning identifies performance drift and degradation patterns 2-4 weeks before they cause failures.
AI monitors hundreds of system parameters in real-time. Machine learning identifies performance drift and degradation patterns 2-4 weeks before they cause failures.
RESULT
RESULT
Component replacement scheduled proactively during optimal maintenance windows. Zero unplanned downtime.
Component replacement scheduled proactively during optimal maintenance windows. Zero unplanned downtime.
Remote towers rely on diesel backup with continuous operational challenges:
• Fuel theft averaging 15-25% of consumption
• Logistics costs for delivery to remote sites
• Noise restrictions in urban and residential areas
• Rising diesel costs (+40% since 2020)
• ESG mandates requiring emission reductions
BENEFITS:
BENEFITS:
✓ Maximise component service life
✓ Minimise maintenance frequency
✓ Eliminate surprise failures
✓ Service during low-demand periods
✓ Continuous performance improvement
✓ Maximise component service life
✓ Minimise maintenance frequency
✓ Eliminate surprise failures
✓ Service during low-demand periods
✓ Continuous performance improvement
Remote towers rely on diesel backup with continuous operational challenges:
• Fuel theft averaging 15-25% of consumption
• Logistics costs for delivery to remote sites
• Noise restrictions in urban and residential areas
• Rising diesel costs (+40% since 2020)
• ESG mandates requiring emission reductions
Included in Energy-as-a-Service.
Included in Energy-as-a-Service.
EAAS CUSTOMERS:
EAAS CUSTOMERS:
AMC included in your ₹/kWh energy rate. All maintenance, parts, monitoring, and support covered in your monthly energy invoice. No separate billing.
AMC included in your ₹/kWh energy rate. All maintenance, parts, monitoring, and support covered in your monthly energy invoice. No separate billing.
Remote towers rely on diesel backup with continuous operational challenges:
• Fuel theft averaging 15-25% of consumption
• Logistics costs for delivery to remote sites
• Noise restrictions in urban and residential areas
• Rising diesel costs (+40% since 2020)
• ESG mandates requiring emission reductions
CAPEX CUSTOMERS:
CAPEX CUSTOMERS:
Standalone AMC available as annual contract. Pricing based on system size, operating hours, and site accessibility.
Standalone AMC available as annual contract. Pricing based on system size, operating hours, and site accessibility.
Remote towers rely on diesel backup with continuous operational challenges:
• Fuel theft averaging 15-25% of consumption
• Logistics costs for delivery to remote sites
• Noise restrictions in urban and residential areas
• Rising diesel costs (+40% since 2020)
• ESG mandates requiring emission reductions
Contact us for site-specific AMC terms.
Contact us for site-specific AMC terms.
Complete Performance Transparency.
Complete Performance Transparency.
MONTHLY REPORTS
MONTHLY REPORTS
MONTHLY REPORTS
System availability, energy generation, efficiency metrics, maintenance activities, and carbon credit tracking.
QUARTERLY REVIEWS
QUARTERLY REVIEWS
QUARTERLY REVIEWS
Performance analysis, optimisation opportunities, and maintenance planning with your technical team.
REAL-TIME ACCESS
REAL-TIME ACCESS
REAL-TIME ACCESS
24/7 dashboard access via Cosmos AI Platform. Monitor system status, historical data, and cost tracking from anywhere.
Answers to Your Most Common Questions
Answers to Your Most Common Questions
Technical and Strategic Insights into the Cosmos Energy Stack.
Technical and Strategic Insights into the Cosmos Energy Stack.
What's the difference between VapourGen and VapourGen-E?
How long do the systems last?
What happens if the system fails?
Do I need special permits for hydrogen storage?
What's the difference between VapourGen and VapourGen-E?
How long do the systems last?
What happens if the system fails?
Do I need special permits for hydrogen storage?
Guaranteed Uptime. Predictable Costs.
Our AMC ensures 99.999% availability while you focus on operations.
Contact our service team for site-specific coverage details.
Our AMC ensures 99.999% availability while you focus on operations.
Contact our service team for site-specific coverage details.